Apiary Assistant Delete Account

Delete Your Apiary Assistant Account & Data

Last updated: July 15, 2026

This page explains how to delete your Apiary Assistant account and all associated data. It applies to both the iOS and Android apps. Deletion is permanent and cannot be undone.

Option 1: Delete in the app (fastest)

You can delete your account and all of its data directly from within Apiary Assistant:

On iPhone / iPad (iOS):

  1. Open Apiary Assistant and make sure you’re signed in.
  2. Go to Settings (or your Account screen).
  3. Tap Delete Account & All Data.
  4. Confirm when prompted.

On Android:

  1. Open Apiary Assistant and make sure you’re signed in.
  2. Go to Settings.
  3. Tap Delete Account & All Data.
  4. Confirm when prompted.

If you’re asked to sign in again before deleting, that’s a normal security step — sign in and retry the deletion.

Option 2: Request deletion by email

If you can’t access the app, email us and we’ll delete your account for you:

  • Email: support@turtlebeehoney.com
  • Subject: “Account Deletion Request”
  • Include: the email address associated with your Apiary Assistant account, so we can verify and locate it.

We will verify your request and complete the deletion within 30 days, and email you to confirm when it’s done.

What gets deleted

Deleting your account permanently removes:

  • Your account and sign-in credentials.
  • Your profile information (name, email).
  • All of your cloud data: apiaries, hives, inspections, mite counts, treatments, feedings, harvests, weights, queen records, equipment, tasks, notes, and any photos you uploaded.
  • Local data stored on the device you delete from.

What may be retained

  • Residual copies in encrypted backups are automatically purged within 30 days.
  • We may keep limited records where required for legal, tax, or fraud-prevention purposes.

Important: cancel your subscription separately

Deleting your account does not automatically cancel a paid subscription, because subscriptions are managed by the app stores. To stop future charges, cancel your subscription before or after deletion:

  • iOS: Settings › your Apple Account › Subscriptions.
  • Android: Google Play › Payments & subscriptions › Subscriptions.

Questions?

Contact us any time at support@turtlebeehoney.com.